FAQ

Internet Banking is a tool that allows you to use a personal computer with an Internet connection to conduct your banking online.

You can view account balances and transaction history, transfer money, and download transactions to a personal financial manager and much more.

Yes, the Internet Banking product stores your User ID, password and user preferences.

Your account information is updated every business day with new transactions that were posted to your account the previous business day

You can access your checking, savings and loan accounts from the Internet banking service. Our Internet Banking Product is intended to give you as much access, security, and versatility as possible.

The system will automatically show the current month's transactions and information. However, by selecting User Preferences, you can choose to view the current month and the previous month. Or, you can choose to view your account from the current date to same date of the previous month.

Yes, you can view your accounts by date, check number, payee, amount or balance in ascending or descending order.

Internet Banking supports downloads to Quicken (QFX), Quickbooks (QBO), Excel, or as a comma-delimited text file.

Not at this time. But in the future, you will be able to schedule open, future and recurring transfers.

With Internet Banking, you have access to your account information 24 hours a day, 7 days a week!

The inactivity time out default is set for 20 minutes. However, you can define the timeout period in the User Options area for 5, 10, 20, 45 or 60 minutes.

All you need to use Internet Banking is a secure browser that supports 128 bit encryption, such as Internet Explorer, Mozilla Firefox or Google Chrome.

We HIGHLY recommend you use the most current version of your preferred browser.

You must first complete the Internet Banking registration form and submit it to us. Once your registration is received we will process your request. You will need a password to access the service for the first time. We will contact you with a temporary password.

Yes, after you use your assigned password to log-in for the first time, you can go to User Options and change your password.

Just call us and we will take you through the steps needed to get back into the system immediately!

Contact us at 561-996-6711 and we will be happy to assist you!